2018 Financial Process Update
Dear PM Pediatrics families,
With the new year underway, we would like to share our 2018 Financial Process Update which we will gradually roll out at all PM Pediatrics locations. Designed to enhance your convenience and our operating efficiency, we are pleased to offer the following options to finalize your payment:
- If you have an unmet deductible in addition to your copay, we can estimate your payment responsibility and you can pay in full at the time of your visit.
- If you do not wish to pay your deductible at your time of visit, our new “card on file” system will allow you to keep a credit card or flex spending card on file with our secure, encrypted gateway site. When you come in, we will swipe your card with a card reader, much the same as any other credit card transaction. Office personnel will not have access to your card and for your protection, only the last 4 digits of your card will appear in our system. Once we receive the explanation of benefits (EOB) from your insurance company, we will charge your card and send you a receipt. We will have a credit card agreement form for you to review and sign at your visit.
- If you prefer to be billed for your deductible, we will send your bill once we receive the EOB from your insurance company. If payment is not received within 30 days, we will add a processing fee. You will be asked to sign a billing agreement form at the time of your visit.
To review our FAQ or to contact our billing department, please follow this link. We wish you and your family a happy and healthy new year.
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